Prepare for a Flying Ovation –
Icelandair enrolls staff in stage school in a unique customer service initiative

Performances will take to the skies to entertain a new breed of passenger as part of Icelandair Stopover Pass, a pioneering service launching today.

• Passengers can transform their boarding pass into an Icelandair Stopover Pass for free – this grants them access to a range of incredible performances starring the Icelandair staff and Icelandic talent
• The service is launching in response to a new report* which revealed flyers are ever more demanding and seeking both better customer service and more unique in-flight entertainment
• Travellers are looking for more of a human touch, a staggering 78 per cent admit that cabin crew can make or break their journey
• Passengers are bored stiff when in the air, with nearly four in ten stating it’s wasted time; to battle this boredom Icelandair announce their Stopover Pass
• To find out more and be in with a chance of joining us on the staff’s ‘opening flight’ to New York visit

Related links:  IcelandAir